In the event of poor connectivity, you may be unable to view video ads.
Please be aware of the following:
- Cellular signal may be good but not stable.
- Traveling on a subway, elevator, or train may cause connection instability.
- Try using different methods to connect, such as switching between Wi-Fi and 4G or 5G.
If the above does not apply and you are still unable to watch video ads, please refresh the app and try again later.