"Phantom of the Kill -Alternative Imitation-" Inquiries

This is the inquiry form for Phantom of the Kill -Alternative Imitation-
For questions regarding the game's contents and specifications, please see the【FAQ】for details and information.


Notes: About Delete Account

・Once an account has been deleted, its data can never be recovered. Please be careful of any paid currency you may have on other platforms.
・Even if you have set a data link password or linked your account via SNS, all links will be undone and this data will become unusable.
・Please note that account deletion will not be completed simply by issuing a request. The account will only be deleted after verifying the user’s identity.
・Some data necessary to fulfill legal obligations will not be deleted, even after account deletion is complete.
・Once the account deletion is complete, a notification email will be sent to the address you provided. To receive the email after submitting your application, please allow the domain "@gu3.co.jp" and check your spam folder. If you have still not received an automatic email, please check your settings here and contact us again.
・Even after an account is deleted and a new user name is set, the old account’s profile info and ranking data for events, etc. may still remain for the duration of the service.
・This feature is not for repeatedly remaking accounts for the purpose of account “re-rolls,” etc. If it is determined that a user is using it for purposes other than simply deleting their original account, the account deletion request may be denied.


Inquiries

Please enter the details of your formation in the main world. (Units in formation, gear equipped, etc.)

The reference number will consist of "GPA. 4 digits - 4 digits - 4 digits - 5 digits".

Please choose use Internet Network.

Please enter details of your purchase. (Pack name, etc.)

*For bug reports: Please enter as much detail as possible, including the date and time of occurrence, operating procedures, the displayed error message, and specific circumstances that the bug occurred.

Add file or drop files here


    Notes on making inquiries

    *We will never ask for your crypto wallet recovery phrase or your private key.
    *Depending on the inquiry's content and situation, it may take time for us to respond or we may not be able to respond.
    *Note that we generally do not respond to inquiries with comments or requests.
    *Responses will be sent to the email address you entered, so please make sure the email address entered is correct.
    *Please make sure that emails from "@gu3.co.jp" can be received.
    *Please note that the support desk will be closed on Saturdays, Sundays, Japanese national holidays, and during our company's holidays, so replies will not be sent until the following business day.
    *Inquiries will be handled by gumi Inc.
    *Please refer to the page below for gumi inc.'s privacy policy.
    https://gu3.co.jp/en/policy/