When watching video ads in the game, players may encounter issues due to their connectivity environment and device compatibility.
If one of the following errors occurs, we ask that you restart the application:
- There is a connection error during a video ad or the video does not load completely.
- App sound is not functioning properly after the video ends.
- Inability to return to the app after the video ends.
(If you are not automatically returned to the app after the video has been viewed in its entirety, please look to see if there is a [x] or [>>] button displayed. Pressing these buttons may return you to the app.)
(Please note that video ads may operate differently from one another.)