Regarding the application’s operations, it may not work properly depending on the conditions of the device used including the device’s memory, the specifications, data corruption, etc.
If the problems continue, please try the methods below.
■Ensure there is sufficient free space on the device.
■Close other apps in use.
Please close other browsers and all apps running in the background, then try restarting this app.
■Restart your device.
Check the network settings, and try again with a different network connection.
*Avoid areas with weak or unstable connectivity, such as places with poor reception or crowded places.
*Please check to see if there is a temporary drop in network speed.
■Redownload the app.
”Re-Download” can be found in the ≡ menu at the bottom right of the title screen.
Some data corruption on your device may be resolved through this method.
A Wi-Fi connection is recommended for a heavy download.
■Uninstall then reinstall the app.
*Before uninstalling or changing devices, please be sure to complete the "Data Transfer" in advance.
*Uninstalling will completely delete the game’s data from the device including paid items.
Please note that even if your device meets the minimum requirements, it may not work properly depending on the device's performance and specifications, your usage status, etc.